TERMS & CONDITIONS

Our terms and conditions cover what is included in your standard install and details any additional costs to prevent any unforeseen issues that might arise on the day, which could affect us from installation your unit on the first visit. If you know any reason why we may be unable to complete the installation on the day, please let us know prior to booking in your installation.

Standard Installation

Our standard installation package for the Charging unit includes the following:

  • Fitting of a Charging unit on a brick or plastered wall, or to another suitable permanent structure located in your designated off-street parking area.

  • Up to 10 metres of cable, run and clipped to the wall between your electricity supply meter / distribution board and the unit.

  • Drilled holes up to 500mm thick if required.

  • Installation of a Type B 40 amp MCB.

  • Fixing of the cable no higher than 1.8m above the ground.

  • The fitting and testing of electrical connections and protections required for the unit.


General Terms and Conditions

Our engineers are not able to work in extreme weather conditions. If it is not safe to carry on, your installers will do as much as they can, and we will return at a later date.


We follow BS7671 2008/2015 Amendment 3 Standard Regulations and NAPIT guidelines on Electric Vehicle Installations. If we can’t install in line with these rules, then your installation will be put on hold, and we will quote for the work needed to meet the required standards.


Whilst every effort has been made to ensure there is an adequate supply, if upon installation it becomes apparent that the supply isn’t sufficient enough, then no allowances have been made to upgrade or complete any additional works which may be required to enable this.


We have allocated 3 hours for a standard installation, if we cannot complete due to unexpected extra works, we may not be able to complete your installation in the time slot allocated and may have to quote for additional works and reschedule the visit.


The customer or responsible adult on site must be over the age of 18, during the entire duration of the install.


In some circumstances extra works can be agreed and completed in the allocated time. Customer acceptance will be required prior to us continuing or starting the install.


All units installed by ourselves carry a 3-year warranty.


In no event will we accept any liability for any loss, costs or consequential damage due to the us and/or misuse of our hardware or software products except where this is cause by our negligence.


Additional Costs

Although we aim to include all costs at quoting stage, this may not always be the case.


Survey

The majority of our surveys can be completed remotely through our survey form, however on-site surveys are available. The cost for a site survey is £75 which is fully refundable if you decide to proceed with our quotation and works.


Additional Materials (Inc VAT)

  • Earthing Device - £180

  • Earth Rod (If required) - £50

  • Alternative Colour option for a Rolec unit - £30

  • Alternative Colour option for a
    Easee unit - £35

  • Cable Hook for Easee Unit - £35

  • Trench or cable under floorboards – Price subject to distance and ground type

  • Trunking - £10 per metre

  • Additional cabling over 10m - £5 per metre plus additional labour, depending on distance

  • Upgrade of Fuse board – Price Subject to location and spare ways


Cancellation Fee

  • £85 if cancellation is within 24 hours of booked date and time

  • £100 if cancellation is made once the engineer has arrived on site


Payment Terms

  • Payment is due on the day of installation before the engineer leaves.

  • Late payments will incur a charge of £25 per 5 days overdue



OZEV

Requirements to be able to qualify for the OZEV Grant are as followed:


  • You own or lease an electric/hybrid Plug in vehicle. If leasing, the terms need to be at least 6 months.

  • Your installation address matches the address on your proof of ownership (Your home address)

  • You have dedicated private off-street parking. If this is unclear that it is your dedicated parking space, then we would require a copy of your land registry document prior to installation.

  • Your electric/hybrid plug in vehicle was purchased after the 1st October 2016.

  • You have not already claimed the grant for your vehicle.

  • If this is your second OZEV claim at your property, you must provide evidence of the vehicle your first claim was again, which you must still be the owner/lease holder of.


For us to claim your OZEV Grant, we require proof of ownership for your electric vehicle (Examples below), your MPAN Number which can be found on your Electricity Bill and a form to be completed prior and on the day of your installation.


Proof of ownership documents that are accepted by OZEV are as followed:


  • Lease agreement which have the start of the lease date and the term clearly stated

  • An invoice of the vehicle

  • The front and second page of your V5 form

  • A letter on company headed paper (Template Required)

  • An order confirmation letter which confirms the delivery date of the vehicle


Please note these documents need to include your full name, home address and the make and model of your vehicle.


Before booking in your installation, you will also be required to check that your vehicle is eligible for the OZEV Grant via the link below.


https://www.gov.uk/government/publications/electric-vehicle-homecharge-scheme-eligible-vehicles


If your claim is not accepted by OZEV for any of the above reasons, you will be liable to pay the £350 within 30 days.

Prior to installation, we require your proof of ownership and the OZEV Part A form completed which will be sent to you. On the day of installation, we will send through an OZEV Part B form which will need to be completed straight away.


If these documents aren’t received within 10 working days of your installation, you will be liable to pay the £350 OZEV Grant amount.